Faq

Have a question?

Below are the commonly asked question. Our team at CayExperience and customer  service team are available if you have any further question to ask us.

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General Questions

Cayexperience offers jet ski rentals, a range of water-based sport activities, and guided tours.

You can book directly on our website by selecting the desired activity and following the booking instructions.

We operate daily from 8:00 AM to 6:00 PM. Please check specific activity timings as they may vary.

Yes, all necessary safety gear, including life jackets, is provided for each activity.

No prior experience is necessary. We provide a brief orientation session before you begin.

Participants must be at least 18 years old to rent a jet ski and a minimum of 16 years old to operate one with parental consent. The maximum weight limit per jet ski is 600 lbs.

Please ensure all participants are in good health and capable of engaging in physical activity. Specific tours may have additional requirements listed on the tour's detail page.

Yes, we require at least 24 hours' notice for cancellations to receive a full refund. Please check our cancellation policy for more details.

Yes, we offer special rates for large groups and corporate events. Please contact us for details.

 Personal equipment is welcome, but it must meet our safety standards and be approved by our staff.

We accept cash or major credit cards.

The Caymanian Experience, Cayman Islands

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